Privacy Policy
Last updated: 19th June 2026
Rockbourne Recruitment Limited trading as Rockbourne respects your privacy and is committed to protecting your personal data.
This privacy policy applies between you, the user of this website, and Rockbourne Recruitment Limited, the owner and provider of this website. This privacy policy explains how we collect, use, store, share and protect personal data collected through your use of this website and through your wider interactions with us.
Please read this privacy policy carefully.
Definitions and interpretation
In this privacy policy, "data" means all information that you submit to Rockbourne Recruitment Limited via the website or otherwise provide to us, including personal data as defined under applicable data protection laws.
"Cookies" means small text files placed on your computer or device by this website when you visit certain parts of the website or use certain features.
"Data protection laws" means all applicable legislation relating to the processing of personal data in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the Data (Use and Access) Act 2025, and any subsequent amendments or replacement legislation.
"Rockbourne", "we", "us" or "our" means Rockbourne Recruitment Limited.
"User" or "you" means any third party who accesses the website and is not employed by Rockbourne Recruitment Limited or engaged as a contractor providing services to Rockbourne Recruitment Limited.
"Website" means www.rockbourne.com and any sub-domains of this website unless expressly excluded by their own terms and conditions.
Unless the context requires otherwise, the singular includes the plural and vice versa. References to legislation include any amendments, updates or replacements. The term "including" means "including without limitation".
Scope of this privacy policy
This privacy policy applies to Rockbourne and users in relation to this website and to personal data processed in connection with recruitment services, events, consultancy services, client relationships, supplier relationships, marketing activity and business administration.
This privacy policy does not extend to any websites, applications or services that can be accessed from this website, including links to social media platforms or third-party websites.
For the purposes of applicable data protection laws, Rockbourne Recruitment Limited is the data controller.
In certain circumstances, we may also act as a data processor on behalf of our clients.
Data controller details
Rockbourne Recruitment Limited
Correspondence address:
Henry Wood House
4-5 Langham Place
London
W1B 3DG
The Arena Building B
Watchmoor Park
Riverside Way
Camberley
GU15 3YL
Email: info@rockbourne.com
ICO Registration Number: ZA602331
Data we collect
We may collect, use, store and process personal data including your name, company name, job title, email address, telephone number, postal address, communication preferences, enquiry details, client information, supplier information, records of correspondence, meeting notes, event attendance information, service information, financial information, invoicing information and payment records.
Where you apply for a role through Rockbourne, we may collect information relating to your employment history, qualifications, references, right to work status, salary expectations, interview notes, CVs, covering letters and other information relevant to recruitment activities.
We may also collect technical information relating to your use of our website, including your IP address, browser type, device type, operating system, dates and times of visits, pages viewed, how you interact with website content, cookie information and analytics data.
Where necessary for recruitment purposes and permitted by law, we may process special category data, including information relating to health, accessibility requirements, diversity monitoring or other information relevant to the recruitment process.
How we collect data
We collect personal data when you contact us through our website, by email, telephone, social media or post, register for events, submit job applications, subscribe to updates or marketing communications, attend meetings or events, provide information during a project or otherwise communicate with us.
We may collect data automatically when you use our website through cookies, analytics tools and similar technologies.
We may also receive personal data from clients, referral partners, publicly available sources, social media platforms, professional networking sites such as LinkedIn, job boards, references and other third parties involved in recruitment activities.
How we use your data
We use your personal data to respond to enquiries, provide recruitment, events and consultancy services, match candidates with suitable opportunities, communicate with clients, candidates and suppliers, manage client and supplier relationships, maintain internal records, coordinate meetings and events, process invoices and payments, support business administration, deliver marketing and communication activity where permitted by law, improve our website and services, comply with legal and regulatory obligations and protect our business against fraud, misuse, complaints or legal claims.
Lawful bases for processing
We will only process your personal data where we have a lawful basis to do so.
We may process your personal data where it is necessary for the performance of a contract with you or to take steps before entering into a contract.
We may process your personal data where it is necessary to comply with a legal obligation.
We may process your personal data where it is necessary for our legitimate interests or the legitimate interests of a client, provided your rights and freedoms do not override those interests.
We may process your personal data where you have given consent. This may apply to certain marketing communications, optional website cookies or the processing of certain categories of candidate information.
Where we process special category data, we will identify an additional lawful condition under applicable data protection laws.
You may withdraw consent at any time.
Marketing communications
We may send marketing communications where permitted by law. This may include updates about our services, events, business news, industry insights and content that may be relevant to you.
You can opt out of receiving marketing communications at any time by contacting us at info@rockbourne.com or by using any unsubscribe option provided in the communication.
Opting out of marketing communications will not prevent us from sending service-related or administrative communications where these are necessary.
Sharing your data
We may share your personal data with trusted third parties where necessary to operate our business, provide our services or comply with legal obligations.
This may include clients and prospective employers, event venues and suppliers, travel providers, professional advisers, accountants, insurers, IT support providers, cloud storage providers, website hosting providers, payment processors, customer relationship management systems, project management platforms, legal advisers, regulatory authorities, law enforcement authorities and other service providers involved in the delivery of our services.
Where we process personal data on behalf of a client, we will do so in accordance with the client's instructions and any applicable contract or data processing terms.
We will never sell your personal data.
All third-party providers are required to process personal data securely and in accordance with applicable data protection laws.
International transfers
Some of our third-party service providers may process personal data outside the United Kingdom.
Where personal data is transferred internationally, we ensure appropriate safeguards are in place. These may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or other approved contractual or legal mechanisms.
Further information about international transfers is available on request.
Keeping data secure
We use appropriate technical and organisational measures to protect your personal data.
These measures may include secure systems and cloud platforms, access controls, password protection, multi-factor authentication where available, device security measures, confidentiality obligations, secure file sharing, supplier checks and regular reviews of our security arrangements.
We limit access to personal data to those who need it for legitimate business purposes.
In the event of a personal data breach, we will take appropriate steps to assess and manage the breach. Where legally required, we will notify the Information Commissioner's Office and affected individuals.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, accounting, insurance and regulatory requirements.
Client records, contracts and correspondence are normally retained for up to seven years after the end of the client relationship. Financial and tax records are normally retained for seven years. Candidate records are normally retained for up to two years after the last meaningful contact unless you ask us to retain your information for longer. Marketing records are retained until consent is withdrawn, you opt out or the information is no longer relevant. Website analytics data is normally retained for up to 26 months unless a different retention period is set by the relevant analytics provider.
We may retain information for longer where this is required by law, where there is an ongoing relationship, where a complaint or dispute has arisen or where it is necessary to establish, exercise or defend legal claims.
Your rights
Under data protection laws, you have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete personal data, request erasure of your personal data in certain circumstances, request restriction of processing in certain circumstances, object to processing where we rely on legitimate interests, request the transfer of your personal data in certain circumstances, withdraw consent at any time where processing is based on consent and lodge a complaint with the Information Commissioner.
To exercise any of these rights, please contact us at info@rockbourne.com.
We may request information to verify your identity before responding to your request.
We aim to respond to rights requests within one month unless the request is complex or we are legally permitted to extend the response period.
Data protection complaints
If you have concerns about how we collect, use, store, share or otherwise process your personal data, please contact us first so that we can investigate and respond to your concerns.
Data protection complaints should be submitted by email to info@rockbourne.com or by post to:
Rockbourne Recruitment Limited
Henry Wood House
4-5 Langham Place
London
W1B 3DG
Please include your name, contact details, the nature of your concern, relevant dates, copies of any relevant correspondence where available and details of the outcome you are seeking.
We will acknowledge receipt of your complaint within 30 calendar days.
We will investigate your complaint fairly and impartially, make appropriate enquiries where necessary, keep you informed of progress where appropriate and provide you with a response without undue delay.
Where we require additional information to investigate your complaint, we will contact you as soon as reasonably practicable.
If your complaint relates to a request to exercise your data protection rights, we aim to respond within one calendar month unless the request is particularly complex or numerous, in which case we may extend this period in accordance with applicable data protection laws.
If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office.
The Information Commissioner's Office can be contacted via their website at https://ico.org.uk.
Nothing in this policy affects your statutory rights under applicable data protection legislation.
Cookies
This website may place and access cookies on your device.
We use cookies and similar technologies to operate the website, improve your experience, understand how visitors use the website and support marketing activity.
The types of cookies we may use include strictly necessary cookies, performance and analytics cookies, functionality cookies and marketing cookies.
You can manage or disable cookies through your browser settings or through any cookie consent tool available on the website.
Please note that disabling certain cookies may affect how the website functions.
For more information, please refer to our Cookie Policy.
Links to other websites
This website may include links to third-party websites, platforms or resources.
We have no control over those websites and accept no responsibility for their content, privacy notices or data processing practices.
You should read the privacy policy of any third-party website you visit.
Social media
We may use social media platforms to communicate with clients, candidates, prospective clients and other business contacts.
If you interact with us on social media, the relevant social media platform may process your personal data in accordance with its own privacy policy. We are not responsible for the way social media platforms process your personal data.
Business ownership and control
If Rockbourne Recruitment Limited is sold, transferred, merged or reorganised, your personal data may be transferred to the new owner, successor organisation or relevant adviser as part of that process.
Any new owner or successor organisation will be expected to use your personal data in accordance with applicable data protection laws.
Changes to this privacy policy
Rockbourne Recruitment Limited may update this privacy policy from time to time to reflect changes in the law, our services, our systems or our data protection practices.
Any changes will be published on this page and will take effect from the date of publication unless otherwise stated.
Please review this policy periodically to stay informed about how we protect your personal data.
Contact us
If you have any questions about this privacy policy or our handling of your personal data, please contact:
Rockbourne Recruitment Limited
Henry Wood House
4-5 Langham Place
London
W1B 3DG
Email: info@rockbourne.com
ICO Registration Number: ZA602331